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Team Bio's

Rob Nethercott – Managing Director

Rob has a wealth of experience in the cleaning sector. However, he started his career as a time-served joiner from 1991 – 1994. From there, he worked as an industrial cleaner and eventually got promoted to area manager over a six-year period. At Hazelwood’s, he spent a couple of years learning how to project manage and this included dealing with monitoring reports, schedules and method statements – all of which would serve him well in the future. From 2003, Rob has ran his own business and, although he had experience of being let down by a business colleague, this has made him stronger as he has developed his technical contract cleaning skills as well as honing the qualities needed to run a successful business. Rob has an excellent grasp of finances and is highly motivated to exceed customer expectations. Rob is always striving to improve and offer staff long career prospects due to wage structure and training.

Tracey Pilgrim – Company Secretary

Tracey’s administrative background goes over 30 plus years although she first gained her customer service skills as a sales assistance for local retailers in the Wirral. However, Tracey’s wealth of administrative, customer service and project management experience was gained working for Wirral Borough Council. Starting off in a variety of Team Leader functions, Tracey has been instrumental in working on a number of projects that have made a difference to the Wirral community, eventually becoming Senior Community Engagement Co-ordinator and finally Consultation Manager. She has also gained a wide range of administrative skills through various administrative roles including use of technology, financial controlling, budgeting, diary management and all manner of communication skills.